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Frequently Asked Questions

Find quick answers about your games, deposits, withdrawals, account security, and customer support.

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Last updated: October 24, 2023

Community Support Hub

Get the latest tips and answers from fellow Nigerian players on ngsportpesa.ng

How do I complete my Sportpesa login for the first time?

Rachael Okonkwo avatar
Rachael Okonkwo 2 mins ago
Just use your registered mobile number and the password you set. It's very smooth on ngsportpesa.ng!
Chacha Eke avatar
Chacha Eke 1 hour ago
Make sure your network is stable. If you forget your password, just hit the reset button on the login page.
View more tips
Chiamaka Nwosu avatar
Chiamaka Nwosu 3 hours ago
I had some issues at first, but the customer support sorted it out in five minutes. Very fast service!
Chiwetel Ejiofor avatar
Chiwetel Ejiofor 5 hours ago
Double check that you are using the official ngsportpesa.ng domain to avoid any fake sites.

Where can I download the official Sportpesa app for Android?

Chukwuma Soludo avatar
Chukwuma Soludo 10 mins ago
You can find the download link directly on the website. Just enable 'Unknown Sources' in your settings.
Charles Atshimene avatar
Charles Atshimene 30 mins ago
The app is way faster than the browser version. Highly recommended for quick bets on the go!
See download guide
Cynthia Morgan avatar
Cynthia Morgan 2 hours ago
Make sure you have enough space on your phone before downloading the APK file from the site.
Charles Inojie avatar
Charles Inojie 6 hours ago
I've been using the Sportpesa app for months now and it hasn't crashed once. Very stable software.

How long does it take to withdraw my winnings in Nigeria?

Chuka Umunna avatar
Chuka Umunna 15 mins ago
Usually, it hits my OPay account within 15 minutes. The speed is actually impressive!
Chidimma Ekile avatar
Chidimma Ekile 45 mins ago
It depends on your bank. Some banks take longer, but ngsportpesa.ng processes it almost instantly.
Check timelines
Douye Diri_1 avatar
Douye Diri_1 4 hours ago
Just make sure your KYC documents are fully uploaded to avoid any delays with your withdrawal.
Chidi Izuwah avatar
Chidi Izuwah 8 hours ago
I got my payout in less than an hour yesterday. No stress at all, just follow the rules.